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All of the pieces in the online store are made to order, so please allow 2 weeks lead time for the completion of your piece.

Within Australia items are shipped with Australia Post and require a signature upon delivery. 

After placing an order online you will receive a tracking number that will allow you to follow the progress and location of your purchase. 

In the event of damage to the item during transit please contact Lauren immediately so the extent of damage can be assessed and rectified. 

In the event that your parcel does not arrive please contact Lauren immediately so that the issue can be taken up with the relevant postal carrier.